From now on, if you buy DomDomSoft Manga Downloader FULL version and do not satisfy with the software quality, you could request 100% money back within 3 days (from the day that you have bought the FULL version).
The process is very simple, just use your Paypal email and send the request to support@domdomsoft.com.
If you have free time, please tell us why you request a refund, we will very appreciate that
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Please read this DDS
if possible how about change the scheme trial of full version than in appropriate time after the promo time the software change to limited and for the customer that like and enjoy DDM to the fullest can buy the serial key.
this method i thinks is the one that give the feel of security for the new costumer that doesn’t knows your reputation yet.
the only setback is how to control the used of trial so when the trial expire they don’t just redownload it, my suggestion is the DDM can only update and download via your server so you can monitor the IP of the user and give ban to the policy breaker
for long run i thinks to ensure the going-concern of this software and yourself, you need to focus more on the full version, by starting make reduce the limited to more compact basic.
such as
-differentiate manga site, only the hight quality manga site for the full version
-renaming and complex compress method for the full version
-more hentai site for the full version.
-the in between site like otakuwoks need to be classified for full version
and as your software are a short-cut to download and collecting manga you must understand that you have only a efficiency and affectivity advantage, you reduce their/me effort and give easiness to download and collecting manga in fairly and reputable price,
so for larger slice of the market you need to evaluate and readjust your price equivalent to how much u thinks people value the pleasure u give.
i write this as a professional and free of charge :), i am a risk advisor&analyst in one of the big 4
and this all is just a suggestion that came from concern and gratitude.
[Reply]
DomDomSoft Reply:
August 18th, 2010 at 6:18 am
Thanks for your professional advice.
- About the trial period, it’s quite hard! Because some country has dynamic IP, not static IP, so we cannot track it. Maybe we will try with registry, thanks.
- We want to make this software free but we need to spend work time to maintain it, so that’s why we limit some features. Limit so many features just make us does not feel right… (because this software downloads from FREE reading site).
We will consider this advice carefully, thanks again!
[Reply]
vvrg86 Reply:
November 26th, 2010 at 8:35 pm
Hi,
I’ve a temporary static IP and I will be changing to new countries every few months – But, I’m the ONLY person using this on my laptop. Does this mean that my license will be killed?
I bought the full version yesterday.
PS – I did not buy your software to enjoy additional features – I purchased it to support your work
[Reply]
DomDomSoft Reply:
November 26th, 2010 at 9:41 pm
No, as long as 1 person uses it, it will be fine, thanks!
hi domdom
Hello
I have a small problem
I am from an Arab country
I do not have Visa or MasterCard
But I have a bank account
is it Possible buy the program through a money transfer to your account
I hope you answer me here in the web-sit and in the e-mail
Thank you very much
[Reply]
DomDomSoft Reply:
August 27th, 2010 at 12:09 am
Hi, I have sent the email, thanks!
[Reply]